Grievance Bay

Effective: 25/08/2026

1. How to reach us

Brand: LUXURIOUS GLOBAL (OPC)
Legal Name: LUXURIOUS GLOBAL (OPC) PRIVATE LIMITED
Trade Name: LUXURIOUS GLOBAL (OPC) PRIVATE LIMITED
Additional trade names: None
Constitution of Business: Others
Registration Number (GSTIN): 24AAHCL0530G1ZZ
PAN: AAHCL0530G
Period of Validity: From 25/08/2026 to Not Applicable
Type of Registration: Regular
Date of issue of Certificate: 25/08/2026
Additional places of business in the State: 0
Address of Principal Place of Business: Floor No. 1st FLOOR, Building No./Flat No. SHOP NO. 107, SY NO. 11/124/A-B-C, Name Of Premises/Building GOLDEN SQUARE, Road/Street NANAVAT MAIN ROAD, City/Town/Village Surat, District Surat, State Gujarat, PIN Code 395003
Hours: Monday to Saturday, 9:30 AM - 6:30 PM
DIRECTOR: CHAUDHARI SUMIT DHARMESHABHAI · Resident of State: Gujarat
DIRECTOR: RAJU KESRVANI · Resident of State: Gujarat

2. Escalation

Start with Track & Support for order-linked issues. If unresolved after 7 working days, mark your email subject as “Grievance — LUXURIOUS GLOBAL (OPC)” and include order ID, dates, and prior ticket references.

3. Officer

The grievance officer for this exchange is CHAUDHARI SUMIT DHARMESHABHAI (DIRECTOR). We aim to acknowledge grievances within 48 working hours and close them as soon as practicable.

4. Consumer forums

Nothing in these policies limits rights available under applicable Indian consumer protection law.